Our Terms and Conditions
RESERVATIONS, DEPOSITS AND FINAL PAYMENT
All reservations for the tours shown herein are to be made directly with ImagineAsia Travel LLC. Reservations will not be considered definite until a deposit of $500 per passenger is received. Deposit payment is non-refundable once services have been confirmed. Final payment is due 60 days prior to departure. Reservations made within 30 days prior to departure are subject to a $50.00 per booking late fee, with full payment due within 24 hours of confirmation. All prices are in U.S. Dollars unless otherwise stated.
CANCELLATIONS, REFUNDS AND MODIFICATIONS
All cancellations must be made in writing to ImagineAsia Travel LLC. The date of receipt of said cancellation will determine what penalties, if any, are to be assessed.
* Plus any charges assessed by airlines, cruise companies, and other suppliers.
Any cancellation that is received en-route will be subject to full forfeiture of all monies paid on any program. There is no refund for unused land services, including missed transfers due to airline changes and/or missed flights, unused meals, missed sightseeing tours, unused entrance fees, and accommodations. Any voluntary alterations of confirmed itineraries before departure will require a handling charge of $50 for each change.
All reservations for the tours shown herein are to be made directly with ImagineAsia Travel LLC. Reservations will not be considered definite until a deposit of $500 per passenger is received. Deposit payment is non-refundable once services have been confirmed. Final payment is due 60 days prior to departure. Reservations made within 30 days prior to departure are subject to a $50.00 per booking late fee, with full payment due within 24 hours of confirmation. All prices are in U.S. Dollars unless otherwise stated.
CANCELLATIONS, REFUNDS AND MODIFICATIONS
All cancellations must be made in writing to ImagineAsia Travel LLC. The date of receipt of said cancellation will determine what penalties, if any, are to be assessed.
| Tour programs and custom Itineraries | Time Period |
| $500 per person | After booking is confirmed |
| 50% tour fare per person | 60-31 days prior to departure |
| 75% tour fare per person | 30-15 days prior to departure |
| 100% tour fare per person | 14 days or less prior to departure |
* Plus any charges assessed by airlines, cruise companies, and other suppliers.
Any cancellation that is received en-route will be subject to full forfeiture of all monies paid on any program. There is no refund for unused land services, including missed transfers due to airline changes and/or missed flights, unused meals, missed sightseeing tours, unused entrance fees, and accommodations. Any voluntary alterations of confirmed itineraries before departure will require a handling charge of $50 for each change.
TRAVEL INSURANCE
It can not be stressed enough that we highly recommend that all our travelers are fully insured to protect themselves against the loss of travel deposits, cancellation charges (as shown above), full medical costs (including accident and sickness protection), baggage damage or delay, disrupted travel arrangements and more. ImagineAsia Travel LLC works with TripAssure to offer our travelers the best plans to protect their trip investment. For complete information and purchase, please visit our insurance page. Alternatively you may contact them 24/7 at (800) 423-3632. Please refer to ImagineAsia’s agency code IATV0011NJ. Please note that the “Cancel For Any Reason” benefit option must be purchased within 15 days of the date of initial trip deposit for your travel arrangements. An exclusive One Call 24-hour Traveler Assistance Service is provided to assist with emergency situations that occur during the trip.
DOCUMENTATION
It is the responsibility of passengers to see that proper documentation is obtained in advance of the trip. A passport valid for a minimum of 6 months is required of all nationals. In addition, visas for China, India, Nepal, Bhutan, Vietnam, Cambodia, Laos, and Myanmar are required of U.S. Citizens. Other nationals should check with each destination’s embassy or consulate regarding visa requirements.
HEALTH REQUIREMENTS
Currently none of the countries included in the itineraries require a certificate of vaccination. However, this is subject to change at any time. It is the passenger's responsibility to take all precautions with regard to health regulations.
AIR TRANSPORTATION & PASSENGER NAME
Air transportation is based on one-way or round-trip economy class travel on airlines specified in each program or itinerary. Often air transportation within the tour programs or destination(s) is arranged locally. Airfares are not refundable once air transportation has begun. Tickets are made out in the name of the customer and are not transferable. Passengers are responsible to ensure that the names printed on the ticket exactly match their passport names. Due to newly introduced security measures, any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to availability at the time of rebooking. Subsequent name corrections will be subject to an airline-rebooking fee of up to $200 per ticket. ImagineAsia Travel will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing. Tickets are valid only on the dates and flights indicated. Unused portions of tickets may not be used for travel on other flights and are not subject to refund at any time.
BAGGAGE
Baggage is at owner's own risk throughout the tour. Baggage allowance on trans-Pacific flights is two (2) pieces of checked in baggage. For flights within Asia and China, baggage may not exceed 44 lb. or 20 kilograms. Excess baggage charges are strictly enforced and it is the responsibility of the passenger to pay these charges at the airport.
HOTELS
All hotel accommodations will be provided in hotels mentioned or of similar category. ImagineAsia Travel LLC reserves the right to substitute hotels of similar category whenever necessary. Hotel rooms are assigned on a random “run-of-the-house” basis by each hotel unless otherwise requested or pre-arranged. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Triple rooms usually consist of standard twin beds plus a sofa/folding bed or “rollaway” bed for third person. The number of persons accommodated does not dictate the room size.
SIGHTSEEING, TRANSFERS PORTERAGE AND TIPS
All sightseeing and transfers (except in Japan) will be conducted in private vehicles. In Japan, certain programs utilize scheduled (seat-in-coach) sightseeing, and transfers by airport limousine bus, public transportation or taxi. Transfers include the handling of one piece of standard size luggage per person. Tips to guides and drivers are not included and are customary.
TOUR GUIDES AND LOCAL HOSTS
The services of a local tour guide or host is arranged in each city or region. They are there to assist you with whatever you require, and are on hand to answer your questions and make suggestions.
PUBLIC HOLIDAYS
On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures.
HANDLING CHARGES
All rates quoted include handling charges imposed by ImagineAsia Travel LLC. All rates published include the costs of communications, financial transactions, preparation and distribution of passenger documentation and promotional costs of these programs.
LAND AND AIR COST
All land and air costs are in U.S. dollars and based on tariffs, rates of exchange, costs and schedules in effect January 1, 2020 and are subject to change without notice. Any fluctuation of currencies could result in a higher land cost. In any case, no surcharge will be imposed after the final tour payment is received. The land & air price includes hotel accommodations based on two people sharing a room, economy class airfare within the itinerary, transfers and sightseeing as specified in each itinerary. ImagineAsia is under no obligation to give a breakdown of costs for any journey.
NOT INCLUDED
Tour prices do not include meals unless specifically indicated in the itinerary, service charge for obtaining visas, foreign airport departure taxes, laundry, mineral water, beverages, and items of a strictly personal nature.
US DEPARTMENT OF STATE TRAVEL ADVICE
From time to time, the US Travel Department (www.travel.state.gov) issues Travel Advisory Notices giving advice regarding travel to a particular destination, which you should consult. If their advice to US citizens is to defer travel we may have to cancel your travel program. If their advice is against non-essential travel we will not usually cancel your travel program, but will be happy to give our opinion of the possible risks involved. The decision to travel or not in this case will be yours, and our normal cancellation conditions will apply. You should also check your travel insurance to confirm how a Travel Notice affects your policy.
RESPONSIBILITY
ImagineAsia Travel LLC gives notice that it is acting only in the capacity of agent in all matters regarding travel, whether by railroad, motorcoach, motorcar, boat or airplane, including all matters of reservations, transportation and tour operation, and assumes no liability for injury, damage, loss, accident, delay or irregularity which may be caused either by reason of defect in any vehicle, or through the act or default of any company or person engaged in conveying the passenger, or in carrying out the arrangements of the tour(s), or otherwise. We can accept no responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, quarantine or other causes or acts of God. Although ImagineAsia Travel LLC anticipates no changes in the itineraries or accommodations, etc. the right is reserved to make any changes with or without notice that might become necessary in the best interest of the tour or services. In such cases any additional expenses must be borne by the passenger. The right is also reserved to withdraw any tour announced in this program and to substitute hotels if necessary. ImagineAsia Travel LLC reserves the right to decline, accept or to retain any person as a member of any tour at any time.
The airlines concerned are not held responsible for any act, omissions or event during the time passengers are not on board their planes or conveyance. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and purchaser of these tours and/or passenger. Any and/or all transportation companies herein mentioned shall have or incur no responsibility or liability to any travel aside from their liability as common carriers. All fares shown by the airlines are subject to change at any time without notice, and land costs are based on present value of foreign currencies in relation to the U.S. dollar, and in current tariffs, and are subject to adjustment (either way) until time of final payment by passenger. ImagineAsia Travel LLC is in no way responsible for faulty, inferior or non-delivery of any items purchased by tour passengers during their trip.
It can not be stressed enough that we highly recommend that all our travelers are fully insured to protect themselves against the loss of travel deposits, cancellation charges (as shown above), full medical costs (including accident and sickness protection), baggage damage or delay, disrupted travel arrangements and more. ImagineAsia Travel LLC works with TripAssure to offer our travelers the best plans to protect their trip investment. For complete information and purchase, please visit our insurance page. Alternatively you may contact them 24/7 at (800) 423-3632. Please refer to ImagineAsia’s agency code IATV0011NJ. Please note that the “Cancel For Any Reason” benefit option must be purchased within 15 days of the date of initial trip deposit for your travel arrangements. An exclusive One Call 24-hour Traveler Assistance Service is provided to assist with emergency situations that occur during the trip.
DOCUMENTATION
It is the responsibility of passengers to see that proper documentation is obtained in advance of the trip. A passport valid for a minimum of 6 months is required of all nationals. In addition, visas for China, India, Nepal, Bhutan, Vietnam, Cambodia, Laos, and Myanmar are required of U.S. Citizens. Other nationals should check with each destination’s embassy or consulate regarding visa requirements.
HEALTH REQUIREMENTS
Currently none of the countries included in the itineraries require a certificate of vaccination. However, this is subject to change at any time. It is the passenger's responsibility to take all precautions with regard to health regulations.
AIR TRANSPORTATION & PASSENGER NAME
Air transportation is based on one-way or round-trip economy class travel on airlines specified in each program or itinerary. Often air transportation within the tour programs or destination(s) is arranged locally. Airfares are not refundable once air transportation has begun. Tickets are made out in the name of the customer and are not transferable. Passengers are responsible to ensure that the names printed on the ticket exactly match their passport names. Due to newly introduced security measures, any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to availability at the time of rebooking. Subsequent name corrections will be subject to an airline-rebooking fee of up to $200 per ticket. ImagineAsia Travel will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing. Tickets are valid only on the dates and flights indicated. Unused portions of tickets may not be used for travel on other flights and are not subject to refund at any time.
BAGGAGE
Baggage is at owner's own risk throughout the tour. Baggage allowance on trans-Pacific flights is two (2) pieces of checked in baggage. For flights within Asia and China, baggage may not exceed 44 lb. or 20 kilograms. Excess baggage charges are strictly enforced and it is the responsibility of the passenger to pay these charges at the airport.
HOTELS
All hotel accommodations will be provided in hotels mentioned or of similar category. ImagineAsia Travel LLC reserves the right to substitute hotels of similar category whenever necessary. Hotel rooms are assigned on a random “run-of-the-house” basis by each hotel unless otherwise requested or pre-arranged. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Triple rooms usually consist of standard twin beds plus a sofa/folding bed or “rollaway” bed for third person. The number of persons accommodated does not dictate the room size.
SIGHTSEEING, TRANSFERS PORTERAGE AND TIPS
All sightseeing and transfers (except in Japan) will be conducted in private vehicles. In Japan, certain programs utilize scheduled (seat-in-coach) sightseeing, and transfers by airport limousine bus, public transportation or taxi. Transfers include the handling of one piece of standard size luggage per person. Tips to guides and drivers are not included and are customary.
TOUR GUIDES AND LOCAL HOSTS
The services of a local tour guide or host is arranged in each city or region. They are there to assist you with whatever you require, and are on hand to answer your questions and make suggestions.
PUBLIC HOLIDAYS
On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures.
HANDLING CHARGES
All rates quoted include handling charges imposed by ImagineAsia Travel LLC. All rates published include the costs of communications, financial transactions, preparation and distribution of passenger documentation and promotional costs of these programs.
LAND AND AIR COST
All land and air costs are in U.S. dollars and based on tariffs, rates of exchange, costs and schedules in effect January 1, 2020 and are subject to change without notice. Any fluctuation of currencies could result in a higher land cost. In any case, no surcharge will be imposed after the final tour payment is received. The land & air price includes hotel accommodations based on two people sharing a room, economy class airfare within the itinerary, transfers and sightseeing as specified in each itinerary. ImagineAsia is under no obligation to give a breakdown of costs for any journey.
NOT INCLUDED
Tour prices do not include meals unless specifically indicated in the itinerary, service charge for obtaining visas, foreign airport departure taxes, laundry, mineral water, beverages, and items of a strictly personal nature.
US DEPARTMENT OF STATE TRAVEL ADVICE
From time to time, the US Travel Department (www.travel.state.gov) issues Travel Advisory Notices giving advice regarding travel to a particular destination, which you should consult. If their advice to US citizens is to defer travel we may have to cancel your travel program. If their advice is against non-essential travel we will not usually cancel your travel program, but will be happy to give our opinion of the possible risks involved. The decision to travel or not in this case will be yours, and our normal cancellation conditions will apply. You should also check your travel insurance to confirm how a Travel Notice affects your policy.
RESPONSIBILITY
ImagineAsia Travel LLC gives notice that it is acting only in the capacity of agent in all matters regarding travel, whether by railroad, motorcoach, motorcar, boat or airplane, including all matters of reservations, transportation and tour operation, and assumes no liability for injury, damage, loss, accident, delay or irregularity which may be caused either by reason of defect in any vehicle, or through the act or default of any company or person engaged in conveying the passenger, or in carrying out the arrangements of the tour(s), or otherwise. We can accept no responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, quarantine or other causes or acts of God. Although ImagineAsia Travel LLC anticipates no changes in the itineraries or accommodations, etc. the right is reserved to make any changes with or without notice that might become necessary in the best interest of the tour or services. In such cases any additional expenses must be borne by the passenger. The right is also reserved to withdraw any tour announced in this program and to substitute hotels if necessary. ImagineAsia Travel LLC reserves the right to decline, accept or to retain any person as a member of any tour at any time.
The airlines concerned are not held responsible for any act, omissions or event during the time passengers are not on board their planes or conveyance. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and purchaser of these tours and/or passenger. Any and/or all transportation companies herein mentioned shall have or incur no responsibility or liability to any travel aside from their liability as common carriers. All fares shown by the airlines are subject to change at any time without notice, and land costs are based on present value of foreign currencies in relation to the U.S. dollar, and in current tariffs, and are subject to adjustment (either way) until time of final payment by passenger. ImagineAsia Travel LLC is in no way responsible for faulty, inferior or non-delivery of any items purchased by tour passengers during their trip.
